Freeze Request Form

If you submit a freeze request, we ask that you do not cancel your Direct Debit. Otherwise, you will incur a joining fee if you wish to restart your membership a few months later.

Freeze Request Form

Notice Requirement:

Notice Requirement: There's a requirement for 7 working days' notice before the freeze or cancellation can be actioned. This ensures that the administrative process can be completed in time for the effective date.

Your Name

Email Address Used on Actif Account

Member ID

This can be found on your confirmation email when you first joined Actif

When you wish to Freeze From

Please note: Members can complete a freeze form at any time, but the freeze will only take effect from the 1st of the following month. We also require seven working days’ notice to process the request.

Freeze End Date

Please Note: an unfreeze can only be made at the end of each month. Please state the end of which month you would like to freeze.

Are you the primary member?

Yes

When would you like to freeze your membership (must be 1st of the month)

First of next month

First of the following month